Hong is a Fujian Chinese Medical University graduate with Bachelor of Medicine degree after five year full-time studies. She has substantial experience in abdomen cellulite massage, especially for postpartum abdominal recovery, and relaxation massage. She provides excellent customer service and product information at the centre since 2003.

Hong is a registered TCM practitioner with Chinese Medicine Board of Australia (under AHPRA), and members of Australian Acupuncture and Chinese Medicine Association (AACMA) and Federation of Chinese Medicine & Acupuncture Associations of Australia (FCMA).